What is Shadow IT

The use of technology, software, or SaaS used by employees to do their job without the knowledge of IT or security. Shadow IT is acquired by employees directly and is not officially supported by the IT department. The increase of shadow IT has grown exponentially with the growth and popularity of SaaS. The specific term for the use of unsanctioned SaaS in a company is shadow SaaS. Shadow IT is sometimes referred to as business-led IT, where IT purchase decisions are made by groups other than the central IT team. Shadow IT poses a risk to companies because they often bypass a company’s security policies or compliance controls. This can result in cybersecurity gaps that result in breaches, unauthorized access to data, or compliance failures.

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