ServiceNow Integration

Grip's integration with ServiceNow enables security, risk, and IT teams to automate shadow SaaS management at scale. Use real-time data and insights from Grip to power workflows in ServiceNow, including API calls to revoke access to unauthorized SaaS apps. This integration reduces identity sprawl, mitigates compliance risks, and extends ServiceNow's workflows to previously unmanaged SaaS.

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Extend IT Workflows to Shadow SaaS.

Discover and Review Shadow SaaS

Grip continuously discovers new shadow SaaS as employees sign up for unmonitored apps. This data integrates with ServiceNow to create tickets, prompting admins to investigate, seek justification, and classify apps as sanctioned or unsanctioned. These insights can also help build a more complete software asset management (SAM) database, improving SaaS visibility.

Lifecycle Management for Shadow SaaS

Automate lifecycle management for shadow SaaS. When Grip detects unauthorized apps or an employee leaves, ServiceNow can call Grip’s APIs to revoke access, ensuring organizations maintain proper control over both managed and unmanaged SaaS.

Detect and Address Risky Activity

Grip detects risky activities such as a surge in app adoption, high-risk AI app usage, or suspicious account access attempts. These alerts can be used to initiate investigations and remediation workflows in ServiceNow, enabling teams to respond quickly to potential threats.

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Gain a complete view of your SaaS usage—including shadow SaaS and rogue cloud accounts—from an identity-centric viewpoint. See how Grip can improve the security of your enterprise.